https://community.ee.co.uk/t5/Broadband-Landline/Paid-bill-but-internet-got-restricted/m-p/1173731#M77327 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3082864">@Kelz275</a>&nbsp; &nbsp;The switching off of your line was started before you paid your billed. &nbsp;It’s not flick a switch and it’s off. &nbsp; Once your bill has been processed as paid the line will be reconnected but again it’s not instant.&nbsp;</P> Sat, 17 Sep 2022 07:41:29 GMT Chris_B 2022-09-17T07:41:29Z https://community.ee.co.uk/t5/Broadband-Landline/Paid-bill-but-internet-got-restricted/m-p/1173716#M77326 <P>I paid my bill yesterday as my direct debit got missed however a hour or so later my Internet got cut off. I can't find any live chat to speak to someone ( I have social anxiety so really struggle with phone calls) is there any way of contacting them other than phone?</P> Sat, 17 Sep 2022 06:28:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Paid-bill-but-internet-got-restricted/m-p/1173716#M77326 Kelz275 2022-09-17T06:28:09Z https://community.ee.co.uk/t5/Broadband-Landline/Paid-bill-but-internet-got-restricted/m-p/1173731#M77327 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3082864">@Kelz275</a>&nbsp; &nbsp;The switching off of your line was started before you paid your billed. &nbsp;It’s not flick a switch and it’s off. &nbsp; Once your bill has been processed as paid the line will be reconnected but again it’s not instant.&nbsp;</P> Sat, 17 Sep 2022 07:41:29 GMT https://community.ee.co.uk/t5/Broadband-Landline/Paid-bill-but-internet-got-restricted/m-p/1173731#M77327 Chris_B 2022-09-17T07:41:29Z