topic Re: Engineer appointment in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Engineer-appointment/m-p/1171106#M77241 <P>For what purpose? There is certainly a charge if a fault is found within your premises:</P> <P class="lia-indent-padding-left-30px">• Engineer Visit - this charge will apply if an engineer is required to visit your property to investigate a broadband fault, and it is&nbsp;identified that the cause is through damage or a fault within your property, and not a fault on the BT or EE Network&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£50.00</P> <P>Otherwise there could be a charge for&nbsp;New line engineer visit or&nbsp;Broadband set-up fee if this is not waived as part of the price of your installation.</P> Tue, 13 Sep 2022 11:19:03 GMT XRaySpeX 2022-09-13T11:19:03Z Engineer appointment https://community.ee.co.uk/t5/Broadband-Landline/Engineer-appointment/m-p/1171098#M77240 <P>Is there a charge for an engineer appointment</P> Tue, 13 Sep 2022 11:11:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/Engineer-appointment/m-p/1171098#M77240 Julianjuju 2022-09-13T11:11:17Z Re: Engineer appointment https://community.ee.co.uk/t5/Broadband-Landline/Engineer-appointment/m-p/1171106#M77241 <P>For what purpose? There is certainly a charge if a fault is found within your premises:</P> <P class="lia-indent-padding-left-30px">• Engineer Visit - this charge will apply if an engineer is required to visit your property to investigate a broadband fault, and it is&nbsp;identified that the cause is through damage or a fault within your property, and not a fault on the BT or EE Network&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£50.00</P> <P>Otherwise there could be a charge for&nbsp;New line engineer visit or&nbsp;Broadband set-up fee if this is not waived as part of the price of your installation.</P> Tue, 13 Sep 2022 11:19:03 GMT https://community.ee.co.uk/t5/Broadband-Landline/Engineer-appointment/m-p/1171106#M77241 XRaySpeX 2022-09-13T11:19:03Z