topic Re: Broadband down flashing red light have unplugged and reset everything still not in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Broadband-down-flashing-red-light-have-unplugged-and-reset/m-p/1166065#M76878 <P>Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Wed, 31 Aug 2022 14:11:09 GMT XRaySpeX 2022-08-31T14:11:09Z Broadband down flashing red light have unplugged and reset everything still not https://community.ee.co.uk/t5/Broadband-Landline/Broadband-down-flashing-red-light-have-unplugged-and-reset/m-p/1166015#M76873 Wed, 31 Aug 2022 12:57:11 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-down-flashing-red-light-have-unplugged-and-reset/m-p/1166015#M76873 Gail19 2022-08-31T12:57:11Z Re: Broadband down flashing red light have unplugged and reset everything still not https://community.ee.co.uk/t5/Broadband-Landline/Broadband-down-flashing-red-light-have-unplugged-and-reset/m-p/1166065#M76878 <P>Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Wed, 31 Aug 2022 14:11:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-down-flashing-red-light-have-unplugged-and-reset/m-p/1166065#M76878 XRaySpeX 2022-08-31T14:11:09Z