Wifi not working

Apalmer1 — Wed, 24 Aug 2022 06:56:12 GMT

My WiFi is not working and box flashing red. Have turned it off, left for 5/10 mons then back on and went straight to red again

Re: Wifi not working

Leanne_T — Wed, 24 Aug 2022 08:40:22 GMT

Hi @Apalmer1

Thanks for coming here.

Which router are you using?

Do you have a landline?

Leanne 🙂

Re: Wifi not working

XRaySpeX — Wed, 24 Aug 2022 12:23:06 GMT

Welcome to EE's Home Broadband Forum.

Have you just joined EE BB or were you already with EE BB? How long has this been happening?

What does it say after you log into the router:

For a BrightBox: in the Internet section on the initial Status page or
For a Smart Hub: on the Advanced Settings > Broadband > Internet page?

Obscure your names & any digits in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.

Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

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Wifi not working

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Re: Wifi not working