topic Re: Broadband status in Broadband & Landline

Broadband status

MGilham — Tue, 23 Aug 2022 21:38:11 GMT

Does anyone know if broadband is down in the Worthing area?

Re: Broadband status

XRaySpeX — Tue, 23 Aug 2022 21:43:11 GMT

BB issues are rarely localised but specific to your own line.

If it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

Re: Broadband status

Holidays — Tue, 23 Aug 2022 21:43:11 GMT

Hi i am in Worthing and Fibre broadband not working for me went down about 20 mins ago

Re: Broadband status

Mandymil — Tue, 23 Aug 2022 21:47:05 GMT

I'm in Lancing and my new fibre broadband went completely about an hour ago

Re: Broadband status

MGilham — Tue, 23 Aug 2022 21:57:24 GMT

I have fibre direct to property so I'm unable to use the bt page as it requires a landline which I do not have. Is there a different place to check as it seems a few people in the area are having the same issues.

Re: Broadband status

XRaySpeX — Tue, 23 Aug 2022 22:01:29 GMT

No, you need a landline no. for that check.

Re: Broadband status

Leanne_T — Wed, 24 Aug 2022 07:14:55 GMT

Hi @Mandymil

Thanks for coming here.

Please give us a call on 0800 079 8586 and our broadband care team will get this looked into for you.

Leanne 🙂

Re: Broadband status

AquaSwitch — Wed, 11 Jan 2023 16:45:24 GMT

Hi MGilham,

Best thing to do is use EE's broadband status checker here: https://coverage.ee.co.uk/coverage/ee

It's also worth using a broadband speed test to help you understand if there are any serious issues with your current network.

Re: Broadband status

XRaySpeX — Wed, 11 Jan 2023 17:15:00 GMT

@AquaSwitch wrote:

Best thing to do is use EE's broadband status checker here: https://coverage.ee.co.uk/coverage/ee

That's not a BB network status checker but an EE BB availability checker. There is a vast diff. It's what EE sells in the area but not whether it's actually working currently.

Re: Broadband status

AquaSwitch — Thu, 12 Jan 2023 14:03:33 GMT

Hi Ray,

There's two options on the page - you select the second option of "Check Status".

Re: Broadband status

Mustrum — Thu, 12 Jan 2023 14:18:32 GMT

@AquaSwitch yes, but that is for mobile status, nothing to do with Home Broadband.

Re: Broadband status

XRaySpeX — Thu, 12 Jan 2023 14:24:48 GMT

@AquaSwitch : You're misreading the page! Nothing on it relates to the EE BB network status; it's all mobile.