topic Re: Connect bt halo discs to ee smart hub in Broadband & Landline

Connect bt halo discs to ee smart hub

pjgrant29 — Sun, 14 Aug 2022 21:49:17 GMT

Not connecting not matter what I try on forums

Re: Connect bt halo discs to ee smart hub

Mustrum — Sun, 14 Aug 2022 22:06:37 GMT

What colour are your discs?

I found this on the BT forum.

The white BT discs (Original, Mini & Premium) will work with ANY router/hub (including all other ISPs).

The black BT discs (Complete Wi-Fi) will only work with the Smart Hub 2 - this is because the Hub itself is the first/primary disc (so no need to connect a disc by Ethernet to the SH2). Complete Wi-Fi is only available to BT Broadband customers - and is part of their package.

Re: Connect bt halo discs to ee smart hub

XRaySpeX — Sun, 14 Aug 2022 22:09:26 GMT

@Mustrum : Does it then follow that the black BT discs will connect to an EE Smart Router, which is based on the BT SH 2?

Re: Connect bt halo discs to ee smart hub

Mustrum — Sun, 14 Aug 2022 22:18:57 GMT

@XRaySpeX or indeed the new PN router, but somehow I doubt it.

Each router seems to have its own firmware, with different options, PN and some BT versions can be set to bridge mode for example.

Were it me, I would be trying the BT router on EE with original username and the EE one - unless they have asked for it back which I believe they do now.

Re: Connect bt halo discs to ee smart hub

XRaySpeX — Sun, 14 Aug 2022 22:31:11 GMT

BT routers, & others, do work on EE BB with BT creds.