topic Trying to speak to someone re broadband bill in Broadband & Landline

Trying to speak to someone re broadband bill

sjjo80 — Sat, 13 Aug 2022 14:21:45 GMT

I am trying to speak to someone regarding my broadband bill and on hold..delay upto 30 mins on hold, tri3d calling 5 times and cuts off around 18/19 mins on hold.

Anyone another contact details?? Thank you

Re: Trying to speak to someone re broadband bill

Chris_B — Sat, 13 Aug 2022 14:36:05 GMT

@sjjo80 Your only option is to call. Being cut off isn’t good but unfortunately EE doesn’t control the amount of customers calling at any one time so you can expect a waiting time to speak with them.

Re: Trying to speak to someone re broadband bill

Leanne_T — Sat, 13 Aug 2022 14:55:59 GMT

Hi @sjjo80

Thanks for coming here.

If you call us on 0800 079 8586 the team will be happy to help you with your broadband bill.

Leanne 🙂