topic 0845 calls ? in Broadband & Landline

0845 calls ?

greyjaybee — Thu, 04 Aug 2022 12:15:26 GMT

Am I correct in thining that 0845 numbers dialled from my home phone that has the Anytime Calls to Uk numbers add-on, are free ?

Re: 0845 calls ?

Chris_B — Thu, 04 Aug 2022 12:43:37 GMT

@greyjaybee Your tariff doesn’t cover costs to 0845 numbers as these are chargeable.

Re: 0845 calls ?

greyjaybee — Thu, 04 Aug 2022 12:46:39 GMT

Thanks, I feared as much...should've checked first.

Re: 0845 calls ?

XRaySpeX — Thu, 04 Aug 2022 13:04:54 GMT

But if you were with BT Retail they would be.

Re: 0845 calls ?

david276 — Wed, 19 Oct 2022 07:27:10 GMT

Each time I use 0845 number I get charged

Re: 0845 calls ?

James_B — Wed, 19 Oct 2022 07:54:05 GMT

Hi @david276,

Welcome to the EE Community. 🙂

Calls to 0845 numbers aren't included in your inclusive minutes. Have you checked to see if the company you're calling have a standard landline number you can call?

James

Re: 0845 calls ?

XRaySpeX — Wed, 19 Oct 2022 15:20:50 GMT

@david276 : That's a Service No., not included in your calls allowance.

See if you can find an alternative non-chargeable no. by looking it up on Say No To 0870 or better still go to the co.'s own website. If you just Google it you're likely to come up with scammers giving you fake indirect nos. which you pay for.

Try calling the same no. but with 0845 replaced by 0345. The latter are charged at normal rate or free depending on your plan. Some years ago OFCOM told firms to stop using 087 & 084 nos for their CS & start using 03 nos.