topic Joining EE in Broadband & Landline

Joining EE

Faizan_99 — Mon, 01 Aug 2022 18:02:06 GMT

Hey, on the 20th of July, I started a 12 month contract with TalkTalk, they messed up something with their system and I wasn't able to upgrade to fibre. Therefore, while being in the middle of a TalkTalk contract, I decided to order the Fibre Plus contract from EE. Will EE cancel the contract with TalkTalk, making me pay for the months that are left or do I cancel the contract with TalkTalk myself? Thanks.

Re: Joining EE

XRaySpeX — Mon, 01 Aug 2022 18:17:19 GMT

Yes, EE & OR between them will get your TT a/c closed as long as you are migrating the same landline no. EE will take care of everything bar your final bill.

Re: Joining EE

Mustrum — Mon, 01 Aug 2022 21:06:01 GMT

@Faizan_99 Are you sure it was a problem with their system, and not a capacity problem at the cabinet?

Try putting your number in the BTW DSL checker, post the results hiding your number.

https://www.broadbandchecker.btwholesale.com/#/ADSL

Beware you are likely to get early termination charges from TT.