topic Broadband Invalid Tracking No in Broadband & Landline

Broadband Invalid Tracking No

PatK1000 — Mon, 25 Jul 2022 09:50:26 GMT

Trying to track my BB order but keeps saying invalid order number - number stasts DKI

Re: Broadband Invalid Tracking No

Leanne_T — Mon, 25 Jul 2022 11:11:20 GMT

Thanks for coming here 🙂

Have you received an email or text to let you know your equipment's on its way and given you a reference number with a link, so you can track it online?

Leanne.

Re: Broadband Invalid Tracking No

PatK1000 — Mon, 25 Jul 2022 11:23:24 GMT

No not yet

Re: Broadband Invalid Tracking No

Leanne_T — Mon, 25 Jul 2022 11:32:06 GMT

Thanks @PatK1000

The email or text will have the tracking details for you.

If you would like an update, please give us a call on 0800 079 8586.

Leanne 🙂

Re: Broadband Invalid Tracking No

XRaySpeX — Mon, 25 Jul 2022 13:50:38 GMT

Is this for fixed Home BB or mobile BB?

Re: Broadband Invalid Tracking No

PatK1000 — Mon, 25 Jul 2022 13:53:43 GMT

Home BB

Re: Broadband Invalid Tracking No

Leanne_T — Mon, 25 Jul 2022 14:44:49 GMT

Thanks for coming back to us @PatK1000

If you call us the team will provide an update on your order 🙂

Leanne.