Why is my router showing a red light

PH160947 — Fri, 22 Jul 2022 20:44:11 GMT

Re: Why is my router showing a red light

XRaySpeX — Fri, 22 Jul 2022 20:47:38 GMT

Welcome to EE's Home Broadband Forum.

Have you just joined EE BB or were you already with EE BB? How long has this been happening?

What lights are showing on the router?

What does it say after you log into the router:

For a BrightBox: in the Internet section on the initial Status page or
For a Smart Hub: on the Advanced Settings > Broadband > Internet page?

Obscure your names & any digits in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.

Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

Re: Why is my router showing a red light

Mustrum — Fri, 22 Jul 2022 21:52:25 GMT

Hi @PH160947

what about your phone line is that working?

What router do you have?

What service?

topic Why is my router showing a red light in Broadband & Landline

Why is my router showing a red light

Re: Why is my router showing a red light

Re: Why is my router showing a red light