topic Re: Ending broadband, keeping landline in Broadband & Landline

Ending broadband, keeping landline

kevinko — Wed, 20 Jul 2022 12:51:36 GMT

I asked this question to a customer support individual and they said probably not but not too sure.

I currently have a broadband and landline account. If I close my broadband account, can I keep the landline?

Re: Ending broadband, keeping landline

XRaySpeX — Wed, 20 Jul 2022 13:32:12 GMT

@kevinko : No, EE don't do landline only. You would need to port your landline to a landline provider, the only 1 I know of now is BT. This will auto cancel your BB.

Re: Ending broadband, keeping landline

kevinko — Wed, 20 Jul 2022 14:12:35 GMT

Many thanks for the swift response. For some reason that is beyond my payscale, the War Department wants to keep our landline number rather than use mobile over wi fi. Looks like VOIP then 😞

Re: Ending broadband, keeping landline

Teddyboy29 — Mon, 18 Nov 2024 14:31:33 GMT

I have digital broadband and landline. New contract October 24. Can you cancel the landline only. Not used.

Re: Ending broadband, keeping landline

XRaySpeX — Mon, 18 Nov 2024 14:42:09 GMT

@Teddyboy29 : Yes, it's only on a monthly contract. Call CS to cancel it.

Re: Ending broadband, keeping landline

Teddyboy29 — Mon, 18 Nov 2024 14:46:35 GMT

No...... I want to keep broadband. Only cancel my landline. I am eE digital.

Re: Ending broadband, keeping landline

XRaySpeX — Mon, 18 Nov 2024 14:50:32 GMT

Yes, that's what I'm telling you. Cancel the landline only.