https://community.ee.co.uk/t5/Broadband-Landline/Router-transformer-damaged-broken/m-p/1150341#M75545 <P>No, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1841929">@GRC-1</a>, this user discussion forum does not keep a stock of kit for sending out to users. You will need to phone CS to request a replacement router or at least a power train.&nbsp;</P> Fri, 01 Jul 2022 18:57:58 GMT XRaySpeX 2022-07-01T18:57:58Z https://community.ee.co.uk/t5/Broadband-Landline/Router-transformer-damaged-broken/m-p/1150340#M75544 <P>Hello,</P><P>&nbsp;</P><P>I have just received my new router under order number&nbsp;<SPAN>33966675.</SPAN></P><P>&nbsp;</P><P><SPAN>The supplied transformer seems to have a fault,&nbsp;</SPAN><SPAN>I have temporarily rectified&nbsp;this by using a transformer&nbsp;from another device in the house but this can only be a short term / temporary solution.</SPAN></P><P>&nbsp;</P><P><SPAN>Can you please dispatch a replacement&nbsp; ?</SPAN></P><P>&nbsp;</P><P><SPAN>Thank you</SPAN></P><P>&nbsp;</P><P><SPAN>G</SPAN></P> Fri, 01 Jul 2022 18:18:30 GMT https://community.ee.co.uk/t5/Broadband-Landline/Router-transformer-damaged-broken/m-p/1150340#M75544 GRC-1 2022-07-01T18:18:30Z https://community.ee.co.uk/t5/Broadband-Landline/Router-transformer-damaged-broken/m-p/1150341#M75545 <P>No, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1841929">@GRC-1</a>, this user discussion forum does not keep a stock of kit for sending out to users. You will need to phone CS to request a replacement router or at least a power train.&nbsp;</P> Fri, 01 Jul 2022 18:57:58 GMT https://community.ee.co.uk/t5/Broadband-Landline/Router-transformer-damaged-broken/m-p/1150341#M75545 XRaySpeX 2022-07-01T18:57:58Z