topic Re: Ping external interface of EE smart router in Broadband & Landline

Ping external interface of EE smart router

_jg_ — Sun, 26 Jun 2022 10:08:02 GMT

I notice my EE smart router doesn't respond to pings to it's external interface from the Internet - is there some way to change this?

Mustrum — Sun, 26 Jun 2022 10:27:15 GMT

No, not possible.

pip11 — Sun, 26 Jun 2022 12:00:28 GMT

BT have never allowed their hubs to respond to ICMP (ping) requests as they consider it a security issue.

Convieniently it also stops you from running a ThinkBB Quality Meter with the hub.

_jg_ — Sun, 26 Jun 2022 12:18:47 GMT

Convieniently it also stops you from running a ThinkBB Quality Meter with the hub.

Yes - that's exactly what I wanted to do.

I was previously with Sky and the ThinkBB monitor was very useful in getting them to resolve some intermittent performance issues.

Mustrum — Sun, 26 Jun 2022 12:26:43 GMT

@_jg_ if you know what you are doing, putting a non editable device in the DMZ will get your TBB graphs back again, as will a third party router.