topic Re: Free gift card in Broadband & Landline

Free gift card

Dizzycat39 — Tue, 21 Jun 2022 06:24:38 GMT

Hi I signed up for ee broadband and went live on the 9th February. When I signed up it mentioned a gift card I would recieve after a few months but up to now I have not recieved no email or txt about this . I am looking for some help regarding this and look forward to a reply.

Re: Free gift card

Leanne_T — Tue, 21 Jun 2022 08:03:44 GMT

Morning @Dizzycat39

Thanks for posting 🙂

Where did you sign up for broadband, was this on the EE Shop or a third party site?

Do you know how much the gift card was for?

Leanne 🙂

Re: Free gift card

Mustrum — Tue, 21 Jun 2022 08:09:53 GMT

Hi @Dizzycat39

You would need to give customer services a call about this.

Did you sign up directly with EE or through another site? I have not seen EE offering a gift card, but other ISP's normally have details and links on what and when to expect things, and who to contact.

But also have you checked your junk folder?

These offers typically are time limited, you may already have left it too late!

Edit - ah @Leanne_T beat me to it whilst I was typing.

Re: Free gift card

Leanne_T — Tue, 21 Jun 2022 08:17:49 GMT

Thanks for helping @Mustrum 🙂

Re: Free gift card

Dizzycat39 — Wed, 22 Jun 2022 18:22:18 GMT

Hi thanks for the reply. I think it was through the Internet and not ee directly.

Re: Free gift card

James_B — Thu, 23 Jun 2022 07:04:47 GMT

Hi @Dizzycat39,

If the promotion was offered by a third party, please contact them directly for help with claiming your gift card.

James