topic Re: Change the home address in Broadband & Landline

Change the home address

Gawong93 — Sat, 11 Jun 2022 18:54:29 GMT

Hi there,

I am now currently the EE broadband user without landline service and since I am now moving to a new house, I would like to know how I could keep the use of EE broadband and do I need to sign a new contract with EE?

I checked EE that it also covers the area of my new house.

Thanks

Re: Change the home address

Mustrum — Sat, 11 Jun 2022 19:44:15 GMT

Ku @Gawong93 You can find out all the information you need in the help section here.

https://ee.co.uk/help/help-new/managing-and-using-my-account/moving-home/how-do-i-arrange-my-move

Give customer services a call and they can sort it for you.

Re: Change the home address

XRaySpeX — Sat, 11 Jun 2022 22:00:31 GMT

Yes, EE will move your BB for free but you will need to start a new term contract.

Which BB product do you currently have with EE? What does BT Wholesale Broadband Availability Checker estimate for your new addy? Post just the whole table and the line above it, blanking out your addy.