topic Changing Your WiFi Password on a Smart Hub in Broadband & Landline

Changing Your WiFi Password on a Smart Hub

XRaySpeX — Fri, 11 Oct 2019 01:43:07 GMT

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's routers. It is a good idea anyway to not use the default password as supplied with the router & which you will find on the slider at the back of the router. You can do this by following these steps:

Browse to http://192.168.1.254 (This is the default local IP address of your router. If you've already changed it, use your own) on a computer or device that is currently connected to your router (either wired or wirelessly).
Click on the "Advanced Settings" tile followed by the "Wireless" tile.
The router login screen appears. Enter its Admin password as printed on the bottom of the product label on the slider of your router (This is the default Admin password of your router. If you've already changed it, use your own.) & click 'OK'.
The Advanced Wireless settings page appears. Near the foot of the page you will see in the Security password box the default WiFi password in clear as printed on the product label of your router. Here overtype the new wireless password that you want to use. The password must consist of 12 to 63 alphanumeric characters.
It is also a good idea to separate the wireless channels by turning ON the button near the top to Separate the Bands. . Then the 5GHz SSID (Network Name) will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-". You may then change both of the SSIDs independently. They don't need to be the same but usually are.
Click the Save button at the top of the page.
Reconnect your wireless devices to the router using the new wireless settings.

It may be wise to also change the router's Admin password on the "Advanced Settings" > "System" page..

If you ever factory reset your router, the default WiFi password, default Admin password & default SSIDs will come back into play. So don't forget to change them back to your chosen passwords & SSIDs.

Re: Changing Your WiFi Password on a Smart Hub

Joanne-Davies — Fri, 17 Apr 2020 18:46:18 GMT

😄 Brilliant, I'm so not tech-minded but I followed the instructions with no meltdowns.

😘 Thank you

Re: Changing Your WiFi Password on a Smart Hub

XRaySpeX — Fri, 17 Apr 2020 19:05:18 GMT

@Joanne-Davies : Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

Re: Changing Your WiFi Password on a Smart Hub

Leanne_T — Sat, 18 Apr 2020 06:46:47 GMT

Glad you got the help you needed @Joanne-Davies

If you need anything in the future, you know where we are 🙂

Come back to the community anytime.

Take care.

Leanne.

Re: Changing Your WiFi Password on a Smart Hub

Imrankhan79 — Mon, 07 Feb 2022 09:36:00 GMT

Thank you & its amazing!

Re: Changing Your WiFi Password on a Smart Hub

Ponjican — Sun, 12 Nov 2023 04:11:58 GMT

Thankyou!!!

Re: Changing Your WiFi Password on a Smart Hub

Zorreo — Wed, 20 Dec 2023 10:07:26 GMT

Hi XRAY,

The IP address you've suggest is 'Not Secure'. I am a bit wary of changing passwords etc on an unsecure IP.

Do you have any suggestions?

Re: Changing Your WiFi Password on a Smart Hub

XRaySpeX — Wed, 20 Dec 2023 12:11:06 GMT

@Zorreo : It's secure enough! It's your own kit in your own home on your own network. It's impossible to be anywhere else.

Re: Changing Your WiFi Password on a Smart Hub

MikeWilliams_UK — Fri, 19 Jul 2024 15:27:42 GMT

@XRaySpeX It might be useful to add a warning here that Digital Voice will be wiped out if yo do a factory reset. And can only be reset by EE/BT remotely.

Re: Changing Your WiFi Password on a Smart Hub

XRaySpeX — Fri, 19 Jul 2024 15:53:43 GMT

@MikeWilliams_UK :

I've only your word for it. I don't see why that should happen. The router will be in exactly the same state as when you 1st got it.
This article dated 2019 was referring to the EE SH & wasn't written with the EE SH+ in mind altho' there are great similarities.

Re: Changing Your WiFi Password on a Smart Hub

MikeWilliams_UK — Sat, 20 Jul 2024 10:13:56 GMT

@XRaySpeX here is where I found out about DV being trashed by a factory reset.

Admitted it's on a BT forum, but as BT and EE probably used the same hardware, just re-branded the advice tallys with my experience of factory reset on EE router.

https://community.bt.com/t5/Home-phone-including-Digital/Activating-Digital-voice-phone/m-p/2360628

Re: Changing Your WiFi Password on a Smart Hub

Florinarno698 — Mon, 26 Aug 2024 14:57:01 GMT

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