topic Re: Need a solution in Broadband & Landline

Need a solution

sanasalman45678 — Wed, 01 Jun 2022 19:51:54 GMT

Where is option here in my ee app of family usages i want to share my data with my husband and there's no data gifting option.????

Re: Need a solution

XRaySpeX — Wed, 01 Jun 2022 19:57:09 GMT

@sanasalman45678 : There's no data gifting with Home Broadband. So there wouldn't be any Family Usage in your MyEE for BB. It's only between contract nos., not PAYG, under the same a/c.

Re: Need a solution

sanasalman45678 — Wed, 01 Jun 2022 20:00:05 GMT

But we are in contract

Re: Need a solution

XRaySpeX — Wed, 01 Jun 2022 20:02:12 GMT

I meant contract mobiles. That's not fixed home BB.

Re: Need a solution

sanasalman45678 — Wed, 01 Jun 2022 20:07:12 GMT

Hi

how can I find my data gifting or family usages app there's no option
showing like family usages. PLease let me know what should I do???

Thank you for your time

Re: Need a solution

XRaySpeX — Wed, 01 Jun 2022 20:10:04 GMT

@sanasalman45678 : Do you have fixed home BB & a BB router in your home? If not, why have you posted here & confused me?

Re: Need a solution

Leanne_T — Thu, 02 Jun 2022 07:36:19 GMT

Hi @sanasalman45678

Thanks for coming here 🙂

Do you have a pay monthly account?

Have you had this option previously?

Thanks 🙂

Leanne.