topic Re: double nat issue in Broadband & Landline

double nat issue

MrBappo — Fri, 27 May 2022 11:23:33 GMT

I'm having an issue connecting to Ubisoft servers and I believe it to be coming from my double NAT type I'm wondering if there's any way to resolve this issue with the double NAT type.

Re: double nat issue

XRaySpeX — Fri, 27 May 2022 12:39:25 GMT

What sort of setup have you got that's giving you a double NAT? With an EE router & a straightforward setup you don't get a double NAT. Which EE BB router have you?

Re: double nat issue

MrBappo — Fri, 27 May 2022 14:47:22 GMT

I have a EE smart router, I tried to call up EE broadband support but the guy didn't even know what a NAT type was.

Re: double nat issue

Mustrum — Fri, 27 May 2022 15:05:01 GMT

Are you plugged directly into your smart router, or are you going through another device?

Re: double nat issue

XRaySpeX — Fri, 27 May 2022 15:20:52 GMT

As I said you don't get a double NAT with just an EE Smart Router. There must be some other device in there.

Is this something being reported from a games console? What NAT Type is it finding? I doubt it talks about doubles NATs.

Re: double nat issue

IT-4BusyPeople — Wed, 01 Jun 2022 17:52:21 GMT

Why do you think you have a "double NAT type"?

Also what's changed at your end? New service, new router, just started using Ubisoft etc. ie. was it working previously and what has changed between then and when it stopped working.