topic FFTP Xbox ultimate offer in Broadband & Landline

FFTP Xbox ultimate offer

lozz1976 — Mon, 23 May 2022 10:46:26 GMT

I ordered full fibre to property on march 5th and part of the offer bundle I got was 12 months free Xbox ultimate. The FF got installed on 12th April and I still haven't heard anything about the Xbox ultimate. I've rang 150 this morning who suggested I get in touch with microsoft which I have done and they are none the wiser either. Where does my code come from and where is it sent? (Email or text)

Re: FFTP Xbox ultimate offer

James_B — Mon, 23 May 2022 12:52:58 GMT

Hi @lozz1976,

Welcome to the EE Community. 🙂

You should have received a text message with a link to claim your subscription, 14 days after you placed your order.

If you haven't received the text, please get in touch with Customer Care so a member of the team can resend it for you.

Thanks

James