topic Re: Payments in Broadband & Landline

Payments

AnthonyHarverso — Mon, 02 Nov 2026 14:04:58 GMT

EE are a pack of bandits. I don't know why I signed up for a broad band sevice costing £ 50.00 a month. I must have been demented. There are faster and cheaper options in the market. I can't wait for the day when I can tell EE to get stuffed and join another more reasonable supplier. Death to EE. !!

Re: Payments

XRaySpeX — Mon, 02 Nov 2026 14:12:08 GMT

@AnthonyHarverso wrote:
There are faster and cheaper options in the market.

If you knew that why didn't you take them up? You did your research, didn't you?

Re: Payments

JimM11 — Mon, 02 Nov 2026 14:16:37 GMT

@AnthonyHarverso You can leave at anytime you need, EE will tell you what you need to stump up as an ETF. You just have to watch and compare a like for like on the EE side package to whoever the new ISP would be. at £50/month you could have anything who knows. Faster / Cheaper does not always cut the Mustard.

Re: Payments

XRaySpeX — Mon, 02 Nov 2026 14:22:27 GMT

@AnthonyHarverso : If you went live within the last 14 days, you always have a cooling-off period up to 14 days after installation to cancel your order FoC.

Re: Payments

Northerner — Mon, 02 Nov 2026 15:47:23 GMT

Hi @AnthonyHarverso

Do you have a technical issue or are you just ranting. If you want to complain you can do so here: https://ee.co.uk/help/contact-ee/complaint

Thanks

Re: Payments

AnthonyHarverso — Mon, 02 Nov 2026 15:52:44 GMT

No rant. Just a moan. I wish I had studied the other provider's costs before making my choice. More fool me.

Re: Payments

JimM11 — Mon, 02 Nov 2026 16:13:36 GMT

@AnthonyHarverso Are you past the 14 day's cool down/off period with your order and joining EE then? If you have a mobile you could look at the EE One, savings to be made but also some sacrifice at the same time but may or may not suit.