topic Meant to be the best turns out it’s the worst in Broadband & Landline

Meant to be the best turns out it’s the worst

ShakiraGrantLaf — Sun, 25 Oct 2026 09:38:39 GMT

I’ve been with EE since March and I’ve had nothing but shocking Wi-Fi. I’ve even upgraded my package and to be honest it has gotten worse. their advertise themselves as the fastest most reliable network and yet I’ve had nothing but problems. this is so disappointing is anybody else having similar issues, no connection stops TV phone from working. Cannot connect to anything

Re: Meant to be the best turns out it’s the worst

Northerner — Sun, 25 Oct 2026 10:11:16 GMT

Hi @ShakiraGrantLaf

Which router and how far is this from your TV.

EE say they are the best network not the best hardware.

Thanks

Re: Meant to be the best turns out it’s the worst

Schockwave — Sun, 25 Oct 2026 11:49:40 GMT

@ShakiraGrantLaf , if you give us more information, we may be able to help. You can also text GUIDE to 66033 to get some help and EE will contact you as soon as they are available and should be able to help.

Re: Meant to be the best turns out it’s the worst

shakey19811 — Tue, 27 Oct 2026 19:40:23 GMT

ethernet cable from all that have and ethernet port i have everything connected via ethernet switch from the router and have zero problem if you on 900mb or above get a switch with 2.5 gig port if you got 80mb down use a 1 gig switch

5 Port Gigabit Network Switch, Ethernet Splitter Hub 1gig

5 Port 2.5Gb Unmanaged Ethernet Switch

connect the switch via a lan port to the router then connect all Ethernet enabled devices to the network switch

or change the wifi channel on the router or buy some wifi extenders

reboot t the router and see if thee signal is better if it is his usually indicates a dead zone in the wifi coverage