topic Local outage in Broadband & Landline

Local outage

phil16highfield — Sat, 24 Oct 2026 09:29:41 GMT

How do I find out if there's local outage.

My light is constantly flashing

Re: Local outage

JimM11 — Sat, 24 Oct 2026 09:44:38 GMT

@phil16highfield EE app if you are using, service checker for the Broadband. https://ee.co.uk/help/service-status?

ee.co.uk/help/contact-ee/technical-support/broadband-landline

Re: Local outage

XRaySpeX — Sat, 24 Oct 2026 09:44:13 GMT

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

Which EE router & WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?