topic Re: Poor Broadband Since Changing WIFI Password in Broadband & Landline

Poor Broadband Since Changing WIFI Password

Daniel_1983 — Wed, 30 Sep 2026 00:54:17 GMT

Hi,

I have changed my WIFI password this evening and since I have done so, the signal has been really weak and keeps disconnecting devices, which I have never had before. My car charger won’t connect as the signal is so weak and the router is next to it, only separated by a pane of glass.

Do you have any advice?

Daniel

Re: Poor Broadband Since Changing WIFI Password

XRaySpeX — Wed, 30 Sep 2026 02:53:39 GMT

@Daniel_1983 : I can't see how changing a WiFi pwd would in any way affect WiFi performance. Must be something else!

Sometimes older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs with their WPA3 Security. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz only & WPA2) & connect your problematic 2.4 GHz or WPA2 devices to that. It presents itself as a separate network SSID of the form "MainSSID-Comp".

Re: Poor Broadband Since Changing WIFI Password

Tallagueye — Wed, 21 Oct 2026 13:35:48 GMT

I need to change my WiFi password

Re: Poor Broadband Since Changing WIFI Password

JimM11 — Wed, 21 Oct 2026 13:48:10 GMT

@Tallagueye Help above explains it all. Did the hub only as you posted in the Broadband section.

Change the WiFi Password and Admin Password on Your Hub | Broadband Help | EE

Re: Poor Broadband Since Changing WIFI Password

XRaySpeX — Wed, 21 Oct 2026 16:40:26 GMT

@Tallagueye : If you have an EE Smart Hub of any flavour see Changing Your WiFi Password on a Smart Hub