https://community.ee.co.uk/t5/Broadband-Landline/Signal/m-p/1647421#M146628 <P><SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5072062">@Lolly20000</a>&nbsp;: Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?</SPAN></P><P><SPAN>BB issues are rarely widespread but specific to your own line.</SPAN></P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?&nbsp;</SPAN></P> Tue, 20 Oct 2026 22:24:37 GMT XRaySpeX 2026-10-20T22:24:37Z https://community.ee.co.uk/t5/Broadband-Landline/Signal/m-p/1647396#M146627 <P>No long changed over to we for tv and broadband signal is crap</P> Tue, 20 Oct 2026 21:35:00 GMT https://community.ee.co.uk/t5/Broadband-Landline/Signal/m-p/1647396#M146627 Lolly20000 2026-10-20T21:35:00Z https://community.ee.co.uk/t5/Broadband-Landline/Signal/m-p/1647421#M146628 <P><SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5072062">@Lolly20000</a>&nbsp;: Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?</SPAN></P><P><SPAN>BB issues are rarely widespread but specific to your own line.</SPAN></P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?&nbsp;</SPAN></P> Tue, 20 Oct 2026 22:24:37 GMT https://community.ee.co.uk/t5/Broadband-Landline/Signal/m-p/1647421#M146628 XRaySpeX 2026-10-20T22:24:37Z