topic Pro 7 Extender handing out wrong gateway address in Broadband & Landline

Pro 7 Extender handing out wrong gateway address

voipon1 — Mon, 19 Oct 2026 14:27:45 GMT

Does anyone have any idea why this might be happening? Naturally EE do not.
The Pro 7 Extender is set up and happily connected to the hub, everything looks good in the hub manager and the lights are solid aqua.

The issue is that any device that connects to it cannot see the internet because instead of the 192.168.1.254 address being given to the client as the gateway it is handing out 192.168.0.1 instead. I'm baffled.

Re: Pro 7 Extender handing out wrong gateway address

XRaySpeX — Mon, 19 Oct 2026 14:39:48 GMT

On the Home > Advanced settings > My network > IPv4 Config page of the router what is Hub gateway IP address > IP address:?

Re: Pro 7 Extender handing out wrong gateway address

JimM11 — Mon, 19 Oct 2026 16:24:06 GMT

@voipon1 Plug an Ethernet connected device into the EE Smart Wireless device and then see what the DHCP hands out to the Ethernet connection properties for the Gateway IP. Others would have spotted for sure by now the connection/s not being transferred correctly on the DHCP Server.