topic Re: cant link my device to the ee app in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/cant-link-my-device-to-the-ee-app/m-p/1646123#M146293 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5068857">@arturo321</a>&nbsp;Call EE CS and have them look at it account wise.</P> Thu, 15 Oct 2026 15:04:03 GMT JimM11 2026-10-15T15:04:03Z cant link my device to the ee app https://community.ee.co.uk/t5/Broadband-Landline/cant-link-my-device-to-the-ee-app/m-p/1646121#M146291 <P>just moved from PlusNet to EE HOME PHONE AND BROADBAND, Trying to link to the EEapp but following the instructions all i gget is a message saying account details don’t match…..</P> Thu, 15 Oct 2026 15:00:44 GMT https://community.ee.co.uk/t5/Broadband-Landline/cant-link-my-device-to-the-ee-app/m-p/1646121#M146291 arturo321 2026-10-15T15:00:44Z Re: cant link my device to the ee app https://community.ee.co.uk/t5/Broadband-Landline/cant-link-my-device-to-the-ee-app/m-p/1646123#M146293 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5068857">@arturo321</a>&nbsp;Call EE CS and have them look at it account wise.</P> Thu, 15 Oct 2026 15:04:03 GMT https://community.ee.co.uk/t5/Broadband-Landline/cant-link-my-device-to-the-ee-app/m-p/1646123#M146293 JimM11 2026-10-15T15:04:03Z Re: cant link my device to the ee app https://community.ee.co.uk/t5/Broadband-Landline/cant-link-my-device-to-the-ee-app/m-p/1646139#M146298 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5068857">@arturo321</a>&nbsp; I was also transferred from Plusnet to EE &amp; had exactly the same problem. After a quick call to EE customer services, I was sorted.</P> Thu, 15 Oct 2026 16:02:48 GMT https://community.ee.co.uk/t5/Broadband-Landline/cant-link-my-device-to-the-ee-app/m-p/1646139#M146298 FoxRadio 2026-10-15T16:02:48Z