topic wi fi dropping after changing to fibre broadband in Broadband & Landline

wi fi dropping after changing to fibre broadband

BC52E — Tue, 13 Oct 2026 18:42:24 GMT

Re: wi fi dropping after changing to fibre broadband

Chris_B — Tue, 13 Oct 2026 19:42:34 GMT

@BC52E What colour lights are on the router when this happens? This is important to know. WiFi is only a signal from the router so is it the WiFi signal that’s dropping out or is the router that’s losing connection as that would cause the WiFi to drop out.

Re: wi fi dropping after changing to fibre broadband

XRaySpeX — Tue, 13 Oct 2026 20:39:12 GMT

@BC52E : Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Text HELP to 66033 to get EE to test the line & see what needs doing.

Which EE router & WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?