moving from BT TO EE

shakey19811 — Tue, 13 Oct 2026 13:07:14 GMT

my digitail voice is currently bt according to the website tracker my Digital will be moved on

Wednesday, 21 October 2026

Product update

for Digital Home Phone

Engineer visit

Status: Confirmed

Estimated arrival of your engineer broadband will be: 17 Dec 2026

im guessing ths wont change is wont do anthing to digitail voice as its bascilly the same service was classed an upgrade so its just a plan change for dv

Re: moving from BT TO EE

JimM11 — Tue, 13 Oct 2026 14:09:20 GMT

@shakey19811 Your current landline service, is the phone plugged into the OR Master phone socket for the connection and your BT/EE hub whichever you have there also same socket for the Broadband connection.

DV Digital Voice is delivered over FTTC Copper connection but when that happens OR Route the phone landline now over and out the EE/BT connection back off the hub, but to do so requires Minimum a BT Smart Hub2 or an EE Smart Hub (2023) onwards for that to happen.

When on FF Full Fibre there is just no choice DV wise, but the hub can be any off the later ones as the copper/phone socket is now disconnected from use. Not sure what you have now or what is getting done, but if DV is happening first and that may happen then look at what you have Hub wise, going to go re-read the other post's....

Hard to work out what is going on from the previous post's so BT may just be hiving you off over to the EE Service now and then the FF Upgrade will all happen latter when scheduled by OR getting all the works done.

topic moving from BT TO EE in Broadband & Landline

moving from BT TO EE

Re: moving from BT TO EE