topic Re: Amazon Wcho in Broadband & Landline

Amazon Wcho

DanRSN — Mon, 12 Oct 2026 11:35:17 GMT

Since I changed my provider my (4th Gen) echo dot will not connect. No common reason, not too far from alexa app is up to date, ir worked fine with previous provider

Re: Amazon Wcho

XRaySpeX — Mon, 12 Oct 2026 11:38:06 GMT

Sometimes older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs with their WPA3 Security. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz only & WPA2) & connect your problematic 2.4 GHz or WPA2 devices to that. It presents itself as a separate network SSID of the form "MainSSID-Comp".

Re: Amazon Wcho

JimM11 — Mon, 12 Oct 2026 12:16:10 GMT

@DanRSN See if this linked post works for your dot's.

Lost my Echo dot functionality - The EE Community