topic Re: Website Blocked by Advanced Web Protect in Broadband & Landline

Website Blocked by Advanced Web Protect

gmeyeltd — Thu, 08 Oct 2026 23:18:09 GMT

Our website https://gmeye.co.uk/ is being blocked by AWP (but not mobile network). I can only unlock it for an hour at a time, and no EE users with AWP can access it.

On the security settings it's flagged as a high risk website which is a false positive. Can this be looked into? I have emailed a request to safeguard@ee.co.uk but did not yet receive a response. Thank you in advance.

Re: Website Blocked by Advanced Web Protect

XRaySpeX — Fri, 09 Oct 2026 01:51:52 GMT

Any relation to Website blocked ?

Re: Website Blocked by Advanced Web Protect

JimM11 — Fri, 09 Oct 2026 08:52:00 GMT

@gmeyeltd In case you need.

EE Web Protect & Advanced Web Protect T&Cs – September 2026

Re: Website Blocked by Advanced Web Protect

gmeyeltd — Fri, 09 Oct 2026 10:44:45 GMT

It sounds like the same issue, but I have no relation to that post.

Re: Website Blocked by Advanced Web Protect

gmeyeltd — Sat, 10 Oct 2026 06:39:21 GMT

I've read the T&C's but it doesn't offer any help as such. Can anyone help flag this as a false positive please?

Re: Website Blocked by Advanced Web Protect

Peter_W — Sat, 10 Oct 2026 07:53:08 GMT

Thanks for highlighting this, @gmeyeltd

I've tried flagging this at my end too, so if I get any updates or need any further details I'll let you know!

Peter

Re: Website Blocked by Advanced Web Protect

gmeyeltd — Sat, 10 Oct 2026 17:19:37 GMT

Thank you very much