I’ve logged on to MyEE but my Plan will not display?

NeilMJ — Sat, 10 Oct 2026 13:50:43 GMT

On behalf of a friend, who has recently joined EE for their landline & broadband.

Three weeks on & numerous calls with various EE teams & their plan details are still not displaying on their MyEE page.

Is this a common issue & if so, can it be resolved?

Re: I’ve logged on to MyEE but my Plan will not display?

JimM11 — Sat, 10 Oct 2026 14:10:56 GMT

@NeilMJ Common it may be, and only EE CS can correct it if not showing up, have you tried various devices to connect to the EE account and see what is on it, if nothing is the plan attached so it can be viewed with the Acc ID. See if the link below helps register the product to the EE Account.

Manage and use your account and profile | Profile Help | EE

topic Re: I’ve logged on to MyEE but my Plan will not display? in Broadband & Landline

I’ve logged on to MyEE but my Plan will not display?

Re: I’ve logged on to MyEE but my Plan will not display?