topic Re: Wifi signal disappeared/ Need remote reset in Broadband & Landline

Wifi signal disappeared/ Need remote reset

Khalid210 — Sat, 10 Oct 2026 10:00:12 GMT

The Wi fi signal is completely disappeared and is now invisible to all my devices. After I changed a compatibility setting yesterday. My router light is still solid aqua, but I have no way to use an Ethernet cable to log in and fix it. So can you please reset my router's wifi configurations back to normal.

Re: Wifi signal disappeared/ Need remote reset

Northerner — Sat, 10 Oct 2026 10:34:26 GMT

Hi @Khalid210

Resert your router on the back, there should be a button which resets to the default settings and password.

Which router do you have.

Thanks

Re: Wifi signal disappeared/ Need remote reset

Khalid210 — Sat, 10 Oct 2026 11:10:43 GMT

Thanks for your help it just working

Re: Wifi signal disappeared/ Need remote reset

JimM11 — Sat, 10 Oct 2026 15:00:42 GMT

@Khalid210 Could have been when you enabled the Comp network the signals all dropped to re-establish the new network and your devices did not pick up the signals after that.

Re: Wifi signal disappeared/ Need remote reset

baron75mk3 — Sat, 10 Oct 2026 15:37:48 GMT

Not sure which Router\Gateway you have but here are a few Pics to help you locate the factory reset pin.

Smart Hub 6 PlusSmart Hub 7 PlusSmart Hub 7 Pro

Re: Wifi signal disappeared/ Need remote reset

Khalid210 — Sat, 10 Oct 2026 19:14:20 GMT

Thanks it's working