topic Re: Hii my broadband is not working it’s orange light blinking in Broadband & Landline

Hii my broadband is not working it’s orange light blinking

Chin5 — Fri, 09 Oct 2026 23:30:19 GMT

Re: Hii my broadband is not working it’s orange light blinking

GooseyGanders — Sat, 10 Oct 2026 00:30:52 GMT

Hello.. my broadband isn’t working either. It stopped on Wednesday and I haven’t heard a thing from EE. I’ve tried contacting them and have been on hold for over an hour each time and given up. So frustrating. I’m in the Chorley Area? Curious if it’s a regional thing?

Re: Hii my broadband is not working it’s orange light blinking

XRaySpeX — Sat, 10 Oct 2026 03:31:33 GMT

Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Text HELP to 66033 to get EE to test the line & see what needs doing.

Which EE router & WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?

Re: Hii my broadband is not working it’s orange light blinking

baron75mk3 — Sat, 10 Oct 2026 09:46:20 GMT

This might be of some help you can pick exactly what hub you have

https://ee.co.uk/help/broadband/fix-problem/what-the-lights-on-your-ee-smart-hub-mean/ee-smart-hub-7-plus-lights