topic Re: Smarthub 7pro and 5gbs Realtek Ethernet issue in Broadband & Landline

Smarthub 7pro and 5gbs Realtek Ethernet issue

Reemedy84 — Fri, 09 Oct 2026 09:42:12 GMT

Hi Guys

I facing an issue from longer period of time.

Got x870e Taichi lite motherboard with 5gbs Realtek Ethernet.The issue is the router can’t make a proper handshake with a on board lan.The speed instead 1,6gbs capping to 600mbs.Tried a unmanaged switch place between pc and router , official drivers , bios updates , windows power optimalisations but still can’t achieve the max speeds.Had anyone faced similar issue , on this stage don’t know is that problem with on board LAN microcode or the router itself.Any suggestions would help

cheers

Re: Smarthub 7pro and 5gbs Realtek Ethernet issue

JimM11 — Fri, 09 Oct 2026 10:15:53 GMT

@Reemedy84 Are you getting 1Gb/s or higher close to that with any other Ethernet connected device? Post your Ethernet sync connection, will link what you need if PC is windows based below. Like this but for your Ethernet adapter.

Re: Anyone actually getting anywhere near 900MB? - Page 3 - The EE Community

Re: Smarthub 7pro and 5gbs Realtek Ethernet issue

jak26 — Fri, 09 Oct 2026 11:53:04 GMT

600mbs doesnt sound like a handshake speed but a download or speed test result. Windows will tell you the ethernet handshake speed - you'd expect that to be 2.5Gb/s as thats the port speed on the 7 pro. This wont be affected by BIOS, drivers, power settings or microcode etc - but can be affected by cable choice which needs to be CAT 6 or better,

Then run a speed test on the EE app. This will show the speed available at the router - which should be the package speed - and also gives speed over WiFi to the phone which can be less. You can then run a speed test on the PC - which should match the speed at the router over a wired LAN.

With a 7 plus I got the package speed at the router right from connection day and also at the PC via CAT 6 to a 5Gb/s Realtek LAN interface. Wifi is harder but I can get 900+ over 6GHz. Ive got nearly 2Gb/s into the Realtek in a specific test.

Re: Smarthub 7pro and 5gbs Realtek Ethernet issue

JimM11 — Fri, 09 Oct 2026 12:10:33 GMT

@jak26 With the EE Hub you have was cat6 supplied as standard in the box? Has been mentioned although a while ago now that the Pro was very picky on cable 2.5Gb/s connections but that could have been more a quality cable issue than anything else.