topic My tech company website needs to be whitelisted please in Broadband & Landline

My tech company website needs to be whitelisted please

Becks3037 — Wed, 07 Oct 2026 17:20:23 GMT

Hi there,

I'm trying to get my company website www.syllepsis.io whitelisted for both broadband and mobile at home as I can't load it - which is slightly embarrassing! The company is over a year old, its tech consultancy and the I have no site restrictions so after talking with someone at EE this seems to be the only explanation and the only solution is to post a message here and hope it gets picked up an sorted out. No on at EE central is able to sort it out apparently.

Thanks so much and fingers very crossed!!

Re: My tech company website needs to be whitelisted please

XRaySpeX — Wed, 07 Oct 2026 21:16:13 GMT

@Becks3037 : Nobody on this public user discussion forum can sort it out for you, as you say. You need to talk to CS.

I can get to that site over EE BB w/out trouble.

Re: My tech company website needs to be whitelisted please

JimM11 — Wed, 07 Oct 2026 21:34:36 GMT

@Becks3037 Your good on a Vodafone connection, think it's your Equipment with the issue. Try the link below.

Syllepsis | AI Innovation & Knowledge Engineering

Re: My tech company website needs to be whitelisted please

Alex_H — Thu, 08 Oct 2026 09:29:04 GMT

Hi @Becks3037,

Welcome to the EE Community

I have tested your site on my EE connections and it loads ok and as @XRaySpeX mentioned it loaded ok on their EE broadband connection as well. On my own connection at least I have no content lock enabled. Can you check and see if you have content lock enabled on your connections and if you remove them does your site load ok, to help confirm if this is the problem that needs addressed?

Alex