https://community.ee.co.uk/t5/Broadband-Landline/Hub/m-p/1644408#M145776 <P>Which router is that? I don't think any of the current EE routers have clips to stand it up.</P><P>Ask CS for a replacement.</P> Tue, 06 Oct 2026 18:19:25 GMT XRaySpeX 2026-10-06T18:19:25Z https://community.ee.co.uk/t5/Broadband-Landline/Hub/m-p/1644407#M145775 <P>Hello,</P><P>On the back of the hub the 2 clips which stand it up have snapped and fell off. Now it doesn’t stand up. Am I able to get a new one?</P> Tue, 06 Oct 2026 18:14:05 GMT https://community.ee.co.uk/t5/Broadband-Landline/Hub/m-p/1644407#M145775 Leebrownmk 2026-10-06T18:14:05Z https://community.ee.co.uk/t5/Broadband-Landline/Hub/m-p/1644408#M145776 <P>Which router is that? I don't think any of the current EE routers have clips to stand it up.</P><P>Ask CS for a replacement.</P> Tue, 06 Oct 2026 18:19:25 GMT https://community.ee.co.uk/t5/Broadband-Landline/Hub/m-p/1644408#M145776 XRaySpeX 2026-10-06T18:19:25Z https://community.ee.co.uk/t5/Broadband-Landline/Hub/m-p/1644411#M145778 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5063797">@Leebrownmk</a>&nbsp;Sounds like you are describing a BT Smart Wireless Disc. See below if like this.</P><P><A href="https://www.bt.com/help/user-guides/broadband-and-wi-fi-devices/bt-complete-wi-fi-disc" target="_blank" rel="noopener">BT Complete Wi-Fi Disc | Devices | BT Help</A></P><P>or</P><P><A href="https://www.bt.com/help/broadband/learn-about-broadband/different-types-of-bt-hub" target="_blank">Different types of BT Hub | Broadband Help | BT | BT Help</A></P> Tue, 06 Oct 2026 18:41:12 GMT https://community.ee.co.uk/t5/Broadband-Landline/Hub/m-p/1644411#M145778 JimM11 2026-10-06T18:41:12Z