topic Re: Hii i want to stop my broadband line plan. in Broadband & Landline

Hii i want to stop my broadband line plan.

Purnachandu1832 — Tue, 29 Sep 2026 22:18:24 GMT

Actually I have talk with ur colic about this she said that we will stop ur plan she said. But again amount is dectuing.

Re: Hii i want to stop my broadband line plan.

XRaySpeX — Tue, 29 Sep 2026 22:21:00 GMT

To cancel your EE BB & Home Phone either:

If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 1) in my sig. and give 30 days notice OR
If you want to migrate your BB to another ISP you apply to them directly & they'll take care of everything bar your final EE bill, using the One Touch Switch (OTS) process. This will auto cancel your contract with EE.

If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term.

Re: Hii i want to stop my broadband line plan.

JimM11 — Tue, 29 Sep 2026 22:38:36 GMT

@Purnachandu1832 And if a payment was scheduled and in the pipeline to be done, there is just no stopping that, any over payment unless you do have a ETF yet to be done, refunds to that would be included when you do see your final bill from EE, just watch out for that e-mail confirming the instruction to close it all down.