https://community.ee.co.uk/t5/Broadband-Landline/Email-regarding-Broadband-changes/m-p/1642284#M145117 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4870940">@Minisimba17</a>&nbsp;You phoned which number, and why an e-mail about what change to your Broadband package also.</P><P><A href="https://ee.co.uk/help/contact-ee?_gl=1*67f06c*_gcl_dc*R0NMLjE3ODczODI2NTAuZmU3MmRiYzk1ZTlmMWUwODQ4NjJiMTQwMTVmNGIzNWI.*_gcl_au*MTg0MzUxNTU5MS4xNzgyODk4MTk1*FPAU*MTA0MjMzODI0Mi4xNzgyNzQ5MTkx*_ga*MzMyNTcxMjEyLjE3NjEzMzYzNDU.*_ga_YEXV92BLZ6*czE3OTA0MjgxNjYkbzIwMzkkZzEkdDE3OTA0MjgxOTIkajM0JGwwJGg4NDQwNTA4MjEkZHY4dVpSVVgzVlN4TEJkVDZkM0tuR2VKZDgzLWlLNVIwOEE.*_fplc*TWpzQ2FCNkJlUTNsd3E2S1ZvdzlnQklrcW55WjFoRkFNcWJ3S0hXTnpiRUtxdUlZSGFJR095MnVoMm5rRUo0WGswa3JhdjV1bVNjYW5kdXBHQ2FSWWJHJTJCUzRjUk8xeTVSbE0lMkZWdWpHTGlmeER1ejk1JTJCWEkyT2Z1NmFhZnl3JTNEJTNE" target="_blank">ee.co.uk/help/contact-ee</A></P><P>&nbsp;</P> Sat, 26 Sep 2026 13:14:27 GMT JimM11 2026-09-26T13:14:27Z https://community.ee.co.uk/t5/Broadband-Landline/Email-regarding-Broadband-changes/m-p/1642282#M145116 <P>I received an email to say my broadband was changing. Phoned the number and waited nearly 2 hrs for a reply / no response&nbsp;</P> Sat, 26 Sep 2026 12:49:33 GMT https://community.ee.co.uk/t5/Broadband-Landline/Email-regarding-Broadband-changes/m-p/1642282#M145116 Minisimba17 2026-09-26T12:49:33Z https://community.ee.co.uk/t5/Broadband-Landline/Email-regarding-Broadband-changes/m-p/1642284#M145117 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4870940">@Minisimba17</a>&nbsp;You phoned which number, and why an e-mail about what change to your Broadband package also.</P><P><A href="https://ee.co.uk/help/contact-ee?_gl=1*67f06c*_gcl_dc*R0NMLjE3ODczODI2NTAuZmU3MmRiYzk1ZTlmMWUwODQ4NjJiMTQwMTVmNGIzNWI.*_gcl_au*MTg0MzUxNTU5MS4xNzgyODk4MTk1*FPAU*MTA0MjMzODI0Mi4xNzgyNzQ5MTkx*_ga*MzMyNTcxMjEyLjE3NjEzMzYzNDU.*_ga_YEXV92BLZ6*czE3OTA0MjgxNjYkbzIwMzkkZzEkdDE3OTA0MjgxOTIkajM0JGwwJGg4NDQwNTA4MjEkZHY4dVpSVVgzVlN4TEJkVDZkM0tuR2VKZDgzLWlLNVIwOEE.*_fplc*TWpzQ2FCNkJlUTNsd3E2S1ZvdzlnQklrcW55WjFoRkFNcWJ3S0hXTnpiRUtxdUlZSGFJR095MnVoMm5rRUo0WGswa3JhdjV1bVNjYW5kdXBHQ2FSWWJHJTJCUzRjUk8xeTVSbE0lMkZWdWpHTGlmeER1ejk1JTJCWEkyT2Z1NmFhZnl3JTNEJTNE" target="_blank">ee.co.uk/help/contact-ee</A></P><P>&nbsp;</P> Sat, 26 Sep 2026 13:14:27 GMT https://community.ee.co.uk/t5/Broadband-Landline/Email-regarding-Broadband-changes/m-p/1642284#M145117 JimM11 2026-09-26T13:14:27Z https://community.ee.co.uk/t5/Broadband-Landline/Email-regarding-Broadband-changes/m-p/1642296#M145119 <P>What exactly did this email say? Post a pix of it obscuring your personal details.</P><P>This public user discussion forum can have no access to your specific account. You need to raise this with CS.</P> Sat, 26 Sep 2026 14:19:24 GMT https://community.ee.co.uk/t5/Broadband-Landline/Email-regarding-Broadband-changes/m-p/1642296#M145119 XRaySpeX 2026-09-26T14:19:24Z