topic Re: EE 1.6 - Seem to be capped at 1Gbps in Broadband & Landline

EE 1.6 - Seem to be capped at 1Gbps

kjw_kjw — Fri, 11 Sep 2026 10:40:15 GMT

Morning,

I just noticed my EE speeds seem to have capped themselves again (similar to what happened back in February)

Is anyone else getting reduced speeds? I seem to be behaving like im on a 900mbps profile currently.

Have tried a reset and am connected via 2.5 LAN directly to my Unifi Fibre.

Re: EE 1.6 - Seem to be capped at 1Gbps

JimM11 — Fri, 11 Sep 2026 10:47:16 GMT

@kjw_kjw Are you 100% sure that the port is at above the 1Gb/s, quick removal off the Wan connection give it a minute and then back on, test again and see Ethernet only. If wireless testing and your device can get above and show then WAN connection is not the issue.

Re: EE 1.6 - Seem to be capped at 1Gbps

XRaySpeX — Fri, 11 Sep 2026 10:53:20 GMT

What speeds are reported by running the speed test in the EE app? That will not only measure the raw BB connection speeds you are getting at the router as well as speeds to the device from which you are testing.

Re: EE 1.6 - Seem to be capped at 1Gbps

kjw_kjw — Fri, 11 Sep 2026 11:06:40 GMT

Yep, positive! I am happy with my network... ONT/WAN connected at 2.5gbps and uplink to my core switch is up at 10gbps.

I will continue to investigate, hopefully just a blip.

I remember well jumping through all the hoops requested by EE in February and turned out to be a massive problem on their side.... hopefully im not wasting my time again 🙂

Re: EE 1.6 - Seem to be capped at 1Gbps

JimM11 — Fri, 11 Sep 2026 11:44:38 GMT

@kjw_kjw Having been through it all before then you should be able to tell if CS is blowing smoke up your rear again. Did send you a PM.👍

Edit:- sure looks fine Unifi wise, you can only test your connection out and see what / where you trust it all to be. Looks like you have a pretty good handle on it though.👍

Re: EE 1.6 - Seem to be capped at 1Gbps

RemiGruszka — Tue, 22 Sep 2026 12:31:48 GMT

I am having this exact issue and I am also on Unify, where I have the 1.6gb plan and I am only getting around 900mbps, EE have even done a seize and reprovide to ensure its not a profile issue and I am still getting around 900mbps

Re: EE 1.6 - Seem to be capped at 1Gbps

JimM11 — Tue, 22 Sep 2026 14:22:05 GMT

@RemiGruszka Same for you then, 2.5Gb/s wan interface connected, and then a device that is capable of going above the 1Gb/s limit if not clamped on an Ethernet port at those speed's, so ideally on mobile or above see what the sync speed is like or a laptop wifi etc, my wifi 5 Asus syncs at 1733/1733Mb/s internal no speed issues but only have a FF500 Broadband connection so that is as good as that speed test get's.

If your EE app is working it may show you the speed to the Router then Device and if the Router is 900Mb/s it will indicate failed as below the guaranteed that EE agrees to which is 1.3Gb/s if my memory is correct. Will find an app speed test and link.

A Pro on a FF900 connection.

(2) Re: I upgradaed to full fibre 900 and the speed is very inconsistent over Ethern... - Page 2 - The EE Community

Re: EE 1.6 - Seem to be capped at 1Gbps

RemiGruszka — Tue, 22 Sep 2026 14:00:03 GMT

Right I have just done some work @JimM11 and I am now getting 1.5gbps on my UDR7, so when I just use the EE hub that reads a 1.68gbps to the hub which is fine, turns out that PPPoE takes up a huge amount of headroom on a ubiquity system and it throttles the speeds. For now I have had to go and put the EE hub ahead of the UDR7 and effectively have a double NAT but this has allowed the speeds to be where they need to be. I am going to have to invest in a Gateway Fibre to put ahead of the UDR7 to ensure that I can get the speeds and go completely via the Unify system.

Re: EE 1.6 - Seem to be capped at 1Gbps

JimM11 — Tue, 22 Sep 2026 14:39:23 GMT

@RemiGruszka No way that is happening on a UDR7 for a PPPoE connection, could see it on a VPN or a wireshark but not a straight connection.

OR supplies a 1.8Gb/s - 110Mb/s ratio for the 1.6Gb/s to get close on a pppoe. Have a look if the UDR7 allows you to set a MTU/MTR and drop it back to 1492 for pppoe

There was a gateway fibre on the Forum the other week, pants for throughput you may wish to find that and have a read.

New Full Fibre 1.6Gbps - Slow VPN Connections - The EE Community

Re: EE 1.6 - Seem to be capped at 1Gbps

RemiGruszka — Tue, 22 Sep 2026 14:28:23 GMT

Yeah but when you tie it in with Traffic Monitoring etc it will, UI themselves have said this is potentially the case.

Re: EE 1.6 - Seem to be capped at 1Gbps

RemiGruszka — Tue, 22 Sep 2026 14:39:57 GMT

@JimM11 yep have tried that already, the only thing that is getting me to the right speeds is by offloading to the EE Router. So my plan is to get a Gateway Fibre to put infront of the UDR7 to be the wan interface and then go into the UDR7.

Re: EE 1.6 - Seem to be capped at 1Gbps

JimM11 — Tue, 22 Sep 2026 14:45:56 GMT

@RemiGruszka Surprised, the UDR7 must have a poor cpu/ram system then and getting bogged down. Are you using traffic monitoring all the time with it, and not as a tool when issues appear? Not sure what the UDR7 does, but on Asus it is a tool to be switched on and yes the CPU does get busy then, looks like you are trying to eek the nth degree out off it, but 1.5Gb/s is still respectable.....

Re: EE 1.6 - Seem to be capped at 1Gbps

RemiGruszka — Tue, 22 Sep 2026 14:45:23 GMT

@JimM11 unforuntatley so, its a combination of:

Region Blocking
Traffic Identification
Intrusion Prevention
Content Filtering
Traffic Logging

With all of them on I was maxing out at 900mbps, with all of them off directly into the UDR7 i was getting 1.01Gbps. Behind the EE hub with all of them off I was getting a nice 1.6Gbps and with all of them on I am still getting a nice 1.4Gbps it seems that the whole CybeSecure module just boggs everything down massively.

Re: EE 1.6 - Seem to be capped at 1Gbps

JimM11 — Tue, 22 Sep 2026 14:48:46 GMT

@RemiGruszka With you now.....

Re: EE 1.6 - Seem to be capped at 1Gbps

DoingItSideways — Tue, 22 Sep 2026 15:42:07 GMT

The UCG-Fiber can hit 8Gbps with IDS/IPS over PPPoE.

https://www.youtube.com/watch?v=U0zU2f37z0s

Most (all?) other Unifi gateways do not have hardware offloading for PPPoE and will max out around 1Gbps.

Re: EE 1.6 - Seem to be capped at 1Gbps

RemiGruszka — Tue, 22 Sep 2026 15:43:40 GMT

@DoingItSideways I think you are 100% on the money, I have a ticket open with Ubiquiti and they will investigate but looks like it may be a case of having to get the UGC Fiber