topic Re: August firmware update in Broadband & Landline

August firmware update

AndyPK — Tue, 15 Sep 2026 13:05:01 GMT

Any idea when we are getting it? Mine appears to be on an old version? Though the table says it's the current version?

Confused.

And am having a few issues

Product code: Smart Hub 3A

Firmware version:

r4.26.3-R-1923144-PROD-80004

Re: August firmware update

JimM11 — Tue, 15 Sep 2026 14:17:36 GMT

@AndyPK Forget about it, the table that EE has done is just Bogus at present, 6+ and 7 Pro linked together only the Pro has got and NOTHING else. You appear to also have the older version the SH30A as quoting PROD-80004

From the other day see below.

New router WiFi dropout - The EE Community

Pro got this and starting on the date shown, 6+ nada currently FW: r5.16.1-R-2011329-PROD-1 and the gui is at App Version 3.17.5 20/08/2026

Re: August firmware update

AndyPK — Wed, 16 Sep 2026 13:42:43 GMT

Anyone else having Wi-Fi connections to the router drop out at 13:48 every day 😅

The log shows 5 devices reconnecting at the time. Didn't even think I had that many devices!

Re: August firmware update

JimM11 — Wed, 16 Sep 2026 14:11:47 GMT

@AndyPK Pick a time say 4pm, switch the hub off before that for at least 5 minutes, that will clear it all out, back on at 4pm will take 4-5minutes to reboot connect and then you can watch see what happens from then on.

Is this what you explained opening post with something going on Hub wise?

https://192.168.1.254 web manager to your hub, should show you what you have and the total off your devices, hopefully you do recognise them all as being yours and yours alone.