https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638550#M144322 <P>The neighbours have just been connected to fibre, but the service provider used my fibre box, without permission, I don’t want to cause issues but at no point was I asked if it was okay. I have already registered a complaint. Has anyone been in this situation before and was the connection removed?&nbsp;</P> Sun, 06 Sep 2026 12:17:00 GMT Thistleprotea 2026-09-06T12:17:00Z https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638550#M144322 <P>The neighbours have just been connected to fibre, but the service provider used my fibre box, without permission, I don’t want to cause issues but at no point was I asked if it was okay. I have already registered a complaint. Has anyone been in this situation before and was the connection removed?&nbsp;</P> Sun, 06 Sep 2026 12:17:00 GMT https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638550#M144322 Thistleprotea 2026-09-06T12:17:00Z https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638562#M144323 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1280388">@Thistleprotea</a>&nbsp; &nbsp;what makes you think it is your fibre box? Which service provider are you talking about?</P> Sun, 06 Sep 2026 13:30:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638562#M144323 Mustrum 2026-09-06T13:30:59Z https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638571#M144324 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1280388">@Thistleprotea</a>&nbsp;: Do you have BB from EE thro' that fibre box (ONT?)?</P> Sun, 06 Sep 2026 13:54:46 GMT https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638571#M144324 XRaySpeX 2026-09-06T13:54:46Z https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638573#M144325 <P>We are with EE and the box is on my property.&nbsp;</P> Sun, 06 Sep 2026 14:20:30 GMT https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638573#M144325 Thistleprotea 2026-09-06T14:20:30Z https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638597#M144331 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1280388">@Thistleprotea</a>&nbsp; &nbsp; still not sure I understand the issue. Has it impacted your broadband service?</P><P>Is the box inside or outside your property?</P> Sun, 06 Sep 2026 15:53:20 GMT https://community.ee.co.uk/t5/Broadband-Landline/Fibre-box-query/m-p/1638597#M144331 Mustrum 2026-09-06T15:53:20Z