topic Trying to verify account to link broadband in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-verify-account-to-link-broadband/m-p/1638347#M144272 <P>I am a customer that has been passed over from plusnet. I have registered an account and I want to link my broadband to the account. The problem is the only verification phone number available (even though the correct one is on my account details) is an old one I no longer have. How do I get my new number into the system so it's available to use for verification?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="verify.png"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/43741i15D4DE3587A0021E/image-size/large?v=v2&amp;px=999" alt="verify.png" title="verify.png" /></span></P> Fri, 04 Sep 2026 17:57:03 GMT pauln62 2026-09-04T17:57:03Z Trying to verify account to link broadband https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-verify-account-to-link-broadband/m-p/1638347#M144272 <P>I am a customer that has been passed over from plusnet. I have registered an account and I want to link my broadband to the account. The problem is the only verification phone number available (even though the correct one is on my account details) is an old one I no longer have. How do I get my new number into the system so it's available to use for verification?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="verify.png"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/43741i15D4DE3587A0021E/image-size/large?v=v2&amp;px=999" alt="verify.png" title="verify.png" /></span></P> Fri, 04 Sep 2026 17:57:03 GMT https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-verify-account-to-link-broadband/m-p/1638347#M144272 pauln62 2026-09-04T17:57:03Z Re: Trying to verify account to link broadband https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-verify-account-to-link-broadband/m-p/1638349#M144273 <P>Edit the Contact Mobile in your Profile.</P> Fri, 04 Sep 2026 18:10:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-verify-account-to-link-broadband/m-p/1638349#M144273 XRaySpeX 2026-09-04T18:10:39Z