topic Re: Wifi 6 Router turning randomly turns of 2.4ghz + 5ghz channels in Broadband & Landline

Wifi 6 Router turning randomly turns of 2.4ghz + 5ghz channels

MBG95 — Sun, 30 Aug 2026 20:43:48 GMT

Twice now we have noticed the Router not working and we are using the backup 4g/5g modem

When I have logged into the router manager BOTH wifi channels are turned off? Absolutely nobody wouldve been in manually to turn them off at the home As I am the only one who really knows how.

Any reason why this might have happened? the two instances were about 2-3 months apart.

Re: Wifi 6 Router turning randomly turns of 2.4ghz + 5ghz channels

XRaySpeX — Sun, 30 Aug 2026 20:50:15 GMT

Others have noticed this - see wifi keeps turning off . As there report it to CS.

Re: Wifi 6 Router turning randomly turns of 2.4ghz + 5ghz channels

MBG95 — Tue, 01 Sep 2026 23:25:35 GMT

Not really the same issue.

The other person issue is very generic intermittent connection.

My issue is the router itself has had both channels turned off, which only turned back on by myself manually after spotting it.

Re: Wifi 6 Router turning randomly turns of 2.4ghz + 5ghz channels

JimM11 — Wed, 02 Sep 2026 05:52:42 GMT

@MBG95 Can you say what was done to get the EE Hub back up and working, also what you did to go look at the Hub to see the two CH's were switched off?