topic Re: Why so slow? in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Why-so-slow/m-p/1636187#M143759 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2286381">@LordMatt</a>&nbsp;Possibly get your line looked at and fixed by your service provider if it can be done. You have to do it by calling EE CS direct.</P> Mon, 24 Aug 2026 07:05:52 GMT JimM11 2026-08-24T07:05:52Z Why so slow? https://community.ee.co.uk/t5/Broadband-Landline/Why-so-slow/m-p/1636182#M143758 <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot from 2026-08-24 02-18-43.png"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/43630i7428319E3DC74457/image-size/large?v=v2&amp;px=999" alt="Screenshot from 2026-08-24 02-18-43.png" title="Screenshot from 2026-08-24 02-18-43.png" /></span></P><P>&nbsp;</P><P>Is there any way to invert my connection? My upload speed is consistently better than my download speed.</P> Mon, 24 Aug 2026 01:31:30 GMT https://community.ee.co.uk/t5/Broadband-Landline/Why-so-slow/m-p/1636182#M143758 LordMatt 2026-08-24T01:31:30Z Re: Why so slow? https://community.ee.co.uk/t5/Broadband-Landline/Why-so-slow/m-p/1636187#M143759 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2286381">@LordMatt</a>&nbsp;Possibly get your line looked at and fixed by your service provider if it can be done. You have to do it by calling EE CS direct.</P> Mon, 24 Aug 2026 07:05:52 GMT https://community.ee.co.uk/t5/Broadband-Landline/Why-so-slow/m-p/1636187#M143759 JimM11 2026-08-24T07:05:52Z Re: Why so slow? https://community.ee.co.uk/t5/Broadband-Landline/Why-so-slow/m-p/1636237#M143764 <P>Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan you are on including its speed?</P><P>What speeds are reported by running the speed test in the EE app? That will not only measure the raw BB connection speeds you are getting at the router as well as speeds to the device from which you are testing.</P> Mon, 24 Aug 2026 10:18:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/Why-so-slow/m-p/1636237#M143764 XRaySpeX 2026-08-24T10:18:40Z