topic Re: Very low full fibre speed in Broadband & Landline

Very low full fibre speed

brianjean13 — Tue, 18 Aug 2026 23:34:35 GMT

I have 900mbs full fibre and have just checked my speed and it was 37mbs wired direct to the router with a cat5e cable. 2 nights ago I had the same problem so I unplugged the router and in coming fibre optic box, replugged and then got 450mbs but it is now back to low 30.this happens on a regular basis, so to say ee is the best broadband service is fantasy.

Re: Very low full fibre speed

XRaySpeX — Wed, 19 Aug 2026 01:06:20 GMT

What speeds are reported by running the speed test in the EE app? That will not only measure the raw BB connection speeds you are getting at the router as well as speeds to the device from which you are testing.

Re: Very low full fibre speed

JimM11 — Wed, 19 Aug 2026 08:18:43 GMT

@brianjean13 You are somewhat going about the testing correctly, but you will need at least one other comparison at the same time, there is zero method on a EE hub to see anything reported for actual throughput as it does not support that anywhere within the hub, so you do need to setup and test two devices just incase say your Ethernet test is flawed because something else is going on background, ideally you should be able to pull up in the high figures BUT you will need just one single device connected, all your wireless wifi devices OFF the connection unless you can trust them that they are all working well.

Simple fall down, PC is a laptop Ethernet connected, it's testing and real low speed's, oops it's working on a battery only connection so the CPU is clamped down at 10%, connect the mains power adapter for it, jumps back up to 100% then speed test rocket's back up to 870Mb/s on the testing....