topic Re: Unable to connect to 192.168.1.254 in Broadband & Landline

Unable to connect to 192.168.1.254

W1lkesy — Tue, 03 May 2022 09:22:12 GMT

I'm looking to check my router settings but I'm unable to connect to the above page. Access to the internet and online services are fine, but it's just this page.

I get the below error and I don't understand why this is. I really don't want to reset the router

```

This site can’t be reached

192.168.1.254 took too long to respond.

Try:

Checking the connection
Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OUT

```

Re: Unable to connect to 192.168.1.254

EssexBoyEE — Tue, 03 May 2022 10:50:15 GMT

It wont have 254 on the end of the string, it will be something like 192.168.1.1

the above is the most common, some end 0.1 or 8.1 etc. which router Make and Model is it.

Re: Unable to connect to 192.168.1.254

XRaySpeX — Tue, 03 May 2022 11:34:46 GMT

Which router do you have? Just checking. Only the EE Smart Hub & Router login at 192.168.1.254.

Re: Unable to connect to 192.168.1.254

EssexBoyEE — Tue, 03 May 2022 11:46:19 GMT

@XRaySpeX Does it, well in that case I could stand corrected.

Re: Unable to connect to 192.168.1.254

DavidTunstall — Mon, 10 Jul 2023 11:08:00 GMT

BT routers in UK tend to use 192.168.1.254.
I've had 5 of them, all with this address.

Weirdly, a neighbour has the same route/hub as me. His Samsung phone (on EE) can't connect to the 254 address, with this same error.
My Motorola (also on EE) can

Re: Unable to connect to 192.168.1.254

electroplasmolo — Sun, 21 Dec 2025 13:28:34 GMT

It because you need to type http://192.168.1.254

When you just type the IP address your browser is assuming it is a secure connection and so is using https instead of http. Once you have typed the http://192.168.1.254 and it connects you won't need to type the http:// bit again as the browser will remember the router is using http and not https

Re: Unable to connect to 192.168.1.254

XRaySpeX — Sun, 21 Dec 2025 13:43:46 GMT

@electroplasmolo wrote:
When you just type the IP address your browser is assuming it is a secure connection and so is using https instead of http.

Not necessarily true! Not all browsers!

Also this thread is over 2 years old & the login to the latest EE routers has changed to a secure connection of https://192.168.1.254

Re: Unable to connect to 192.168.1.254

electroplasmolo — Sun, 21 Dec 2025 13:47:37 GMT

Yes you are quite right, older routers use http and newer use the secure version https.

Kudos and a thumbs up for pointing that out.

Re: Unable to connect to 192.168.1.254

Bill2005 — Fri, 14 Aug 2026 17:47:57 GMT

All i want to do is set up 5ghz on my router

Re: Unable to connect to 192.168.1.254

Bill2005 — Fri, 14 Aug 2026 17:49:00 GMT

It's a smart hub 35a

Re: Unable to connect to 192.168.1.254

Bill2005 — Fri, 14 Aug 2026 17:51:39 GMT

**bleep** network. **bleep** broadband. Complete waste of time and money........

Re: Unable to connect to 192.168.1.254

XRaySpeX — Fri, 14 Aug 2026 18:00:13 GMT

@Bill2005 : Login to it @ https://192.168.1.254

Re: Unable to connect to 192.168.1.254

JimM11 — Fri, 14 Aug 2026 19:30:54 GMT

@Bill2005 Then the 2.4Ghz/5Ghz is setup right out off the box, unless your EE Smart Hub 7 Plus version is faulty.

Re: Unable to connect to 192.168.1.254

DavidTunstall — Mon, 17 Aug 2026 07:55:10 GMT

Hmmm.

If I try to log in to the https://192.. address, I get the message 'the certificate presented was too long'

I can log in if I use http://192... Etc.

The it warns me the site may be unsafe.

Common EE, sort basic stuff like this out.

Also, I thought the BT router management page was poor. Wes is infinitely worse. Slow, many functions unavailable.

Dreadful piece of software

Re: Unable to connect to 192.168.1.254

DavidTunstall — Mon, 17 Aug 2026 07:57:10 GMT

Not true at all. The third digit is sometimes 1, sometimes 0 (depending on your setup)
Most WILL end in 254, becasues it's at the end of the range for internal addresses, and not likely to be used by mistake, if doing your own IP settings

Re: Unable to connect to 192.168.1.254

DavidTunstall — Mon, 17 Aug 2026 07:58:34 GMT

Not on my EE router. It doesn't seem to provide an Https connection

Re: Unable to connect to 192.168.1.254

bobpullen — Mon, 17 Aug 2026 08:18:47 GMT

@DavidTunstall - what web browser are you using and is there anything running on the device that might be interfering with web traffic (e.g. security software)? I don't have any issue accessing the https directly and I've not any other mention of a 'too long' message 🤔

There's not necessarily anything to 'sort out' in terms of the security warning as it's clearly an intentional change given there's a support article about it.

What functions aren't available? I've found the capability to be broadly the same as the older BT hubs.

Re: Unable to connect to 192.168.1.254

DavidTunstall — Tue, 18 Aug 2026 10:56:54 GMT

I've had my EE router just over 12 months.

Surely they could update the firmware to do Https?

My firmware revision is r4.26.3 r-1923144-Prod-83002

Re: Unable to connect to 192.168.1.254

bobpullen — Tue, 18 Aug 2026 11:11:14 GMT

@DavidTunstall - it is doing HTTPS.

It's just using a self-signed certificate (which is what causes the browser warnings). The traffic to and from the Hub Manager is still encrypted.

Re: Unable to connect to 192.168.1.254

electroplasmolo — Tue, 18 Aug 2026 11:11:28 GMT

It's only intranet 192.168 not internet so it's a private network and it is not a priority for them I suppose.