topic Re: Login page for EE Access point Hotspots not opening or loading in Broadband & Landline

Login page for EE Access point Hotspots not opening or loading

zincronbolt — Thu, 13 Aug 2026 15:25:44 GMT

Cannot open log in page to the out and about EE hotspots. I used to be able to access the hotspot just fine and as I was using it one day it no longer worked. I am an EE broadband customer and am away from home. I am able to connect to other EE hotspots just fine but this specific one I am able to connect to but it does not show the log in page and gives me a no internet error. I have tried using the url "https://ee-wifi.ee.co.uk/public/ee/index.htm" while connected to the hotspot but no luck. I have checked on the find a hotspot page on the EE website and it is not showing a hotspot in the area anymore.

Re: Login page for EE Access point Hotspots not opening or loading

XRaySpeX — Thu, 13 Aug 2026 15:43:18 GMT

@zincronbolt : Linky don't compute! Corrected (final " should be outside URL):

@zincronbolt wrote:
I have tried using the url "https://ee-wifi.ee.co.uk/public/ee/index.htm" while connected to the hotspot

Re: Login page for EE Access point Hotspots not opening or loading

XRaySpeX — Thu, 13 Aug 2026 15:40:18 GMT

@zincronbolt : Is it just 1 particular site that doesn't work? Where?

Re: Login page for EE Access point Hotspots not opening or loading

zincronbolt — Thu, 13 Aug 2026 16:17:17 GMT

No I have seen that a possible solution to bring up the log in screen is to search the url manually while connected to the hotspot. But because the hotspot itself is not providing internet it is not working.

Re: Login page for EE Access point Hotspots not opening or loading

zincronbolt — Thu, 13 Aug 2026 16:18:30 GMT

The location is at Kelso, Scottish Borders

Re: Login page for EE Access point Hotspots not opening or loading

bobpullen — Thu, 13 Aug 2026 19:38:54 GMT

Is this in the vicinity of residential properties? There's a chance that the hotspot is broadcasting from an EE customer's hub (which would explain why it doesn't show up on the hotspot map) and there's something screwy up with their Internet service/hub.

Re: Login page for EE Access point Hotspots not opening or loading

zincronbolt — Fri, 14 Aug 2026 12:30:17 GMT

Yeah it’s in the centre of town so I suppose that could be the reason. Anything that can be done to fix it?

Re: Login page for EE Access point Hotspots not opening or loading

JimM11 — Fri, 14 Aug 2026 17:57:54 GMT

@zincronbolt What does the official EE Hotspot link show to you, also that is not fully guaranteed that they are still and EE Hotspot customer until you go try it. Trying to connect to someone's home network that has EE WiFi on it is real difficult unless you are well within a good range of that EE Hub. Use *** *** [full postal code] in the finder, not much is getting shown only 4 premises currently.

[Mod edit: postcode hidden. Kindly refrain from sharing such details in public discussions.]

Re: Login page for EE Access point Hotspots not opening or loading

zincronbolt — Fri, 14 Aug 2026 17:26:00 GMT

What do you mean by EE Hotspot link also where do i use the post code in the finder.

Re: Login page for EE Access point Hotspots not opening or loading

XRaySpeX — Fri, 14 Aug 2026 17:33:25 GMT

Get public WiFi access | Find WiFi hotspots | EE WiFi > Find a Hotspot.

Re: Login page for EE Access point Hotspots not opening or loading

zincronbolt — Fri, 14 Aug 2026 18:02:39 GMT

Yeah I checked that website and it is not showing any hotspots in the area, even though there is an avaliable hotspot showing on multiple of my devices.

Re: Login page for EE Access point Hotspots not opening or loading

bobpullen — Fri, 14 Aug 2026 18:40:34 GMT

I'm not convinced that hotspot checker shows the EE WIFi signals from broadband customers' hubs. There's a good number of them on my estate and the checker shows nothing.

Re: Login page for EE Access point Hotspots not opening or loading

JimM11 — Fri, 14 Aug 2026 19:12:02 GMT

@bobpullen Have you tried just putting the postcode in the checker, that pops up actual home addresses for those unsuspecting EE User's.

Re: Login page for EE Access point Hotspots not opening or loading

bobpullen — Sat, 15 Aug 2026 11:21:01 GMT

@JimM11 - not noticed that but I do wonder if that's what it's doing?

If I enter my post code it suggests a single address on my street. If I refresh the page and try again, it suggests a different address, if I refresh the page and try again, it suggests yet another (different) address 🤷

Re: Login page for EE Access point Hotspots not opening or loading

JimM11 — Sat, 15 Aug 2026 12:14:39 GMT

@bobpullen Did it yesterday at mine, already know the home user's that have stayed with BT and are transmitting EE WiFi,

The two homes that popped up do know one off the owners, so popped along chapped the door and said do you mind if i check your wifi from outside (courtesy), will not interfere at all, and guess what everything on full, was more interested if the -Auto was on but just to many hidden ssid's to work it all out and not going to p him off in any way shape or form.

The two that popped up were 100% accurate, may be more but not going to go fishing for sure.

First part off the Postcode brings up area wise the following ""32 Premium hotspots in view"" 1 to 12Km distance for me that is... Nothing official at all in Kelso TD5 post code....

There is TWO official EE Hotspot's in the town one is a bookies, the other is the Library, they show up no matter what....