topic Re: Transfer to EE from PlusNet and IP domain issues in Broadband & Landline

Transfer to EE from PlusNet and IP domain issues

Woody2026 — Tue, 11 Aug 2026 15:13:27 GMT

We have received our EE router today in readiness for the transfer from PlusNet to EE to allow a landline phone to continue. We purchased our exisiting router when we signed up to PlusNet and they gave us the credentials to enter in our router to set up the connection. By sourcing the router ourselves this gave us full control of the config on the router. Our home network is stable and works well. We use the 192.168.40.x domain and we have a mix of fixed IP address (.2 to .99) and DHCP addresses (.100 to .199). We have two WiFi extenders on .253 and .254. So bottom line I have a great concern that we will not have access to the config of the new EE router and will not be able to run in the .40 domain.....and I am going to be spending a lot of time resetting all our hardware to DHCP which for some devices will lead to connectivity / reliability problems. That's before having to reset all the WiFi devices. Is there anyone out there that can set my mind at rest ?

Re: Transfer to EE from PlusNet and IP domain issues

XRaySpeX — Tue, 11 Aug 2026 15:37:31 GMT

With the EE Smart Hubs Plus/Pro you will be able to set your own Gateway IP & DHCP range as Custom under Home > Advanced Settings > My Network > IPv4 Config, like so:

Re: Transfer to EE from PlusNet and IP domain issues

Woody2026 — Tue, 11 Aug 2026 15:32:37 GMT

Magic.

Thank you.

Re: Transfer to EE from PlusNet and IP domain issues

XRaySpeX — Tue, 11 Aug 2026 15:35:55 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Transfer to EE from PlusNet and IP domain issues

JimM11 — Tue, 11 Aug 2026 15:51:52 GMT

@Woody2026 You need to go sort out your two wifi extenders if those are fixed IP's on them first. Adjust the scope sample as given you will have issues if you do not!

Re: Transfer to EE from PlusNet and IP domain issues

XRaySpeX — Tue, 11 Aug 2026 15:58:44 GMT

The range I gave was meant to be an example. I presume the OP is capable of working out his own actual IPs.