https://community.ee.co.uk/t5/Broadband-Landline/Home-broadband-went-off-a-week-ago-TODAY/m-p/1633798#M142999 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4476854">@Neenabrok</a></SPAN>,<BR /><BR />Thanks for visiting the EE Community<BR /><BR />I am sorry to hear you are having issues with your home broadband. Have you been in touch since the issue began to see what the issue may be? You can check for broadband service issues using our <A href="https://ee.co.uk/help/service-status" target="_blank">service status checker</A>.<BR /><BR />If you have not already you can also text HELP&nbsp;to 66033 and we will run some checks on your connection to find out what is going on and what next steps may be needed.&nbsp;</P> <P>&nbsp;</P> <P>Alex</P> Mon, 10 Aug 2026 14:39:31 GMT Alex_H 2026-08-10T14:39:31Z https://community.ee.co.uk/t5/Broadband-Landline/Home-broadband-went-off-a-week-ago-TODAY/m-p/1633775#M142991 Mon, 10 Aug 2026 12:33:55 GMT https://community.ee.co.uk/t5/Broadband-Landline/Home-broadband-went-off-a-week-ago-TODAY/m-p/1633775#M142991 Neenabrok 2026-08-10T12:33:55Z https://community.ee.co.uk/t5/Broadband-Landline/Home-broadband-went-off-a-week-ago-TODAY/m-p/1633798#M142999 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4476854">@Neenabrok</a></SPAN>,<BR /><BR />Thanks for visiting the EE Community<BR /><BR />I am sorry to hear you are having issues with your home broadband. Have you been in touch since the issue began to see what the issue may be? You can check for broadband service issues using our <A href="https://ee.co.uk/help/service-status" target="_blank">service status checker</A>.<BR /><BR />If you have not already you can also text HELP&nbsp;to 66033 and we will run some checks on your connection to find out what is going on and what next steps may be needed.&nbsp;</P> <P>&nbsp;</P> <P>Alex</P> Mon, 10 Aug 2026 14:39:31 GMT https://community.ee.co.uk/t5/Broadband-Landline/Home-broadband-went-off-a-week-ago-TODAY/m-p/1633798#M142999 Alex_H 2026-08-10T14:39:31Z